Refund policy

Return and Refund Policy

Our products are made to order and fulfilled through our production partner Printful.

Each item is produced specifically after the customer places an order. For this reason, our products are considered made-to-order and/or customized items.

Because of the made-to-order nature of our products, we do not accept returns, exchanges, or refunds for change of mind, wrong size selection, wrong address entered by the customer, or any other customer error.

Cancellations are not guaranteed once the order has been processed, sent to production, produced, shipped, or handed over to the carrier.

If the order has not yet been processed or sent to production, we will do our best to cancel it upon request, but cancellation is not guaranteed.

Customers located in the European Union generally have a 14-day right of withdrawal for online purchases. However, this right does not apply to goods that are made to the customer’s specifications or clearly personalized. Our jerseys are produced on demand after each order is placed.

Returns, exchanges, or refunds are only accepted if the item received is damaged, defective, incorrect, or if there was an error on our side.

To be eligible for a return in these cases, the item must be unused, unworn, unwashed, and in the same condition as received.

Customers must contact us within 14 days after receiving the order and provide their order number and clear photos of the issue.

Customers are responsible for return shipping costs, unless the item received is damaged, defective, incorrect, or the issue was caused by our side.

Refunds will only be processed after the returned item has been received and inspected.

For any return, refund, or cancellation request, please contact us at:
Gunerwear@gmail.com